Clay is a natural material and, despite our best care, breakages can sometimes occur during the drying or firing process. This is part of the unpredictable nature of working with clay.

• Refunds: We do not offer refunds for pieces that crack or break during drying or firing.
• Voucher Guarantee: If this happens to your piece, you will receive a voucher to return and remake your clay project at a future class.
• Our Promise: We handle all work with care and use professional equipment, but we want everyone to be aware of this small risk before starting.

Thank you for your understanding and for embracing the full clay-making journey. 🌿